New session announcement for Job Options BC

We are happy to announce that the next Job Options BC session is starting May 14th.  Applications are now being accepted until April 27th. This 8 week employment program helps non-EI eligible people with resume writing, interview skills, short-term training such as FoodSafe, Serving It Right, WHMIS, H2S Alive, and much, much more.

Please click here for more information on this program.

Communication Tools for Service Professionals

NOEES is pleased to announce a new online certificate course through WorldHost Training Services called Communication Tools for Service Professionals.

Building on the communication principles presented in WorldHost Fundamentals, this online course provides service professionals with enhanced communication skills required to deliver superior customer service.

Effective communication helps create positive customer experiences in complex situations. This course was developed for service professionals who want to strengthen customer communications through technology and better manage emotionally charged situations.  For more information, click here.

Applications being accepted for Job Options BC. Deadline Nov 4th!

Exciting news! We are accepting applications for the November 21st session of Job Options BC. If you are interested in this paid 5 week job search program to help you find employment plus 3 weeks of subsidized wages with an employer, apply now! This employment program helps non-EI eligible people with resume writing, interview skills, short-term training such as FoodSafe, Serving It Right, WHMIS, H2S Alive, and much, much more. Deadline for applications is November 4th at 4pm. Visit Job Options BC for more information and to download an application form.

Wage subsidy available

Job Options BC is an eight week program sponsored by the Ministry of Social Development and designed to give job seekers practical, current experience and skills needed to participate in the labour market.  During the first five weeks, participants are in the classroom gaining job search and life skills education as well as specific, relevant certificates.  For the final three weeks, the participants are expected to use these skills in the workplace for a three week work placement.

The advantage to the employer is the wage subsidy available for this three week period, assisting the employer to give participants real, on-the-job skills and experience they need in their search for employment.  This wage subsidy paid by NOEES (up to $5 per hour) must be matched 50/50 by the employer.  NOEES pays the subsidy directly to the employer and the employer pays the participant the full wage including the mandatory employment related costs.  All wages are taxable, insurable and pensionable and each worker must receive a T4 form.  The work placement cannot displace an existing employee, fill a vacancy open due to a labour dispute or fill the position of a laid-off worker. 

If you are interested in providing a work placement to a Job Options BC participant, please contact Carolyn Matyjanka at 250-545-0585.  We look forward to working with local employers to provide the opportunities the participants need to gain employment.

Entrepreneurs wanted!

Do you have a business idea and the drive and desire to succeed, but need help with writing a business plan and launching your business?

The Self Employment Program helps unemployed individuals start and maintain a new buisness. Eligible participants can receive 125+ hours of business skills training and expert one to one coaching and support for free! 

For more information, phone NOEES at 250.545.0585.

Funding in whole or part through the Canada - British Columbia Labour Market Development Agreement.

NOEES helps launch new businesses

Congratulations to the following new businesses that have just been launched in the North Okanagan, with help from the Self Employment Program:

Crystal Blue Uniforms
Heffner Resource Management
Loving Care on Wheels
Lucky Ducky Daycare
Sonorous Design

In just a few days, the full contact information for these businesses will be posted in our Self Employment Program Business Directory. 

The Self Employment Program helps unemployed individuals to explore their entrepreneurial side and learn how to start and maintain their own business.  For more information, click here.

Whatever happened to good customer service?

Customer service is the window through which customers view a business. Not surprisingly, poor service is one of the chief complaints of customers. It comes in all shapes and sizes and can sour a relationship to the point where the customer quietly moves on to obtain goods or services elsewhere.

Many customers will stick with a company which has only average products if only they are treated well and provided with effective service. The entire fast-food business, for example, has survived on the strength of the premise that fair-to-middling food can be sold to people who value service and speed. The ones which have been highly successful have demonstrated an understanding that customer service training is the key to consistently good customer service.

NOEES is the delivery organizaton for WorldHost Training Services.  WorldHost is internationally recognized and teaches individuals to deliver “WOW” customer service.  The next Customer Service Fundamentals workshop takes place May 27 from 9am to 4pm at NOEES.  The cost is $85 (no tax).  For more information, click here.